Please read the following carefully

IF YOU HAVE JUST REGISTERED A NEW ACCOUNT WITH US:
An email containing your login details has been sent to the email address you entered during the registration process. You may use your username OR email address to login together with your password. If you have forgotten your password please reset the password here or use the “Lost your password” link below.

If you are an existing customer from our OLD SITE:
You will  need to register your details again on this NEW SITE before purchasing our products, as we are not able to transfer your previous customer details to this new site.

NB: This is a new online shop:
New customers and customers who were registered on the OLD SITE must register during or before the checkout process. Previous order details from the OLD SITE are available upon request.

If you have any problems registering or logging in:

You must be logged in to send an email to Peta. Please use your login details that you originally used to open your account.

YOU MUST USE THE LOG IN DETAILS THAT YOU ORIGINALLY CREATED THE ACCOUNT WITH OTHERWISE, JUST LIKE ANY OTHER WEBSITE YOU WILL NOT BE ABLE TO LOG IN. YOUR USERNAME AND PASSWORD NEVER CHANGE. IF YOU CANNOT GET IN, IT IS BECAUSE YOU HAVE FORGOTTEN YOUR DETAILS

PLEASE READ CAREFULLY

When resetting your password, you must send the “forgotten password” email to the email address you originally used to create the account. It will be delivered into your inbox. (if it has not arrived after 5 minutes please send again)

Click on the “reset password” link.

It will take you to reset your password.

After you reset your password, you will receive an on screen message (not an email) informing you that the password has been successfully reset.

Log in with your email address under user name field and new password under password field. (do not use your username, use your email address)

PLEASE WRITE IT DOWN AND PLACE IT SOMEWHERE WHERE YOU WILL REMEMBER FOR NEXT TIME!!!!

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